GoodGreet
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Drop your bags.
Explore London.

Your check-in is still hours away and your bags do not have to wait. We collect your luggage when you land at London Heathrow and deliver it to your hotel or Airbnb in time for check-in. Explore the city hands-free in between.

Book your luggage valet
Met at arrivals Held securely Delivered by check-in

How it works

01
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Hand off your bags

Meet our valet at London Heathrow arrivals and hand over your luggage.

02
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Explore hands-free

We keep your bags safe and insured while you enjoy the city.

03
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Bags at check-in

We deliver to your hotel or Airbnb right in time for check-in.

Simple, flat pricing

One price by the number of bags. Pickup, secure holding and delivery to your check-in, all included.

Prices in EUR. Final price confirmed at booking.

Across London

We collect at London Heathrow and deliver anywhere in the city and nearby.

Pickup point, London Heathrow · Arrivals
SohoShoreditchSouth BankNotting HillCamdenMayfair

Loved by early arrivals

Travellers from across Europe drop their bags with us every day.

★★★★★
Landed at 8am with check-in at 3. They took our bags right at arrivals and we headed into the city straight away, everything was at the Airbnb when we got back.
James · London
★★★★★
Perfect for a weekend. No dragging suitcases around the old town. Friendly valet, bags delivered right on time.
Marta · Madrid
★★★★★
Travelled with two kids and far too much luggage. GoodGreet made the first day actually enjoyable.
Camille · Paris
4.9/5 from 1,200+ trips

ARRIVALS

Live from London Heathrow. We track your flight so pickup lines up with your landing.

ARRIVALS LHR · LIVE · 00:00:00
LONDONTP123509:05LANDED
PARISAF102409:20LANDED
MADRIDIB310809:35ON TIME
FRANKFURTLH117009:50ON TIME
SÃO PAULOTP008810:10ON TIME

Ready to drop your bags?

Book in two minutes and explore London from the moment you land.

Book now →

Common questions

How does the luggage valet work?+
After you land, our valet meets you in arrivals at London Heathrow, takes your bags, and keeps them safe. We deliver them to your hotel or Airbnb in time for check-in, so you are free to explore in between.
Where do we meet at the airport?+
In the arrivals hall, after baggage claim. You will get the exact meeting point and your valet's name and photo by message before you land.
How long can you hold my bags?+
For the whole day, until your check-in. Most travellers hand off in the morning and get their bags delivered in the afternoon.
What if my check-in time changes?+
Just message us and we will adjust the delivery time. Delivery is flexible right up to the day itself.
Is my luggage insured and secure?+
Yes. Bags are handed over in person, held securely, and insured from pickup to delivery. There is no unattended drop-off.
Can you pick up in the city instead of the airport?+
Yes. Choose In the city when booking and we will collect from any London address.
Do you deliver to Airbnbs?+
Yes. Hotels, Airbnbs, guesthouses or private addresses anywhere we cover in London.
Which areas do you cover?+
All of central London and the surrounding area. You can see the neighbourhoods we serve in the coverage section.

Where to leave your bags before check-in in London

Does London Heathrow have luggage storage?

London Heathrow has limited left-luggage options, often with queues and fixed hours. A valet service like GoodGreet collects your bags at arrivals and delivers them to your accommodation instead.

Where can I store luggage before hotel check-in?

Many London hotels hold bags at the front desk, but that means returning to the hotel. GoodGreet removes that trip by delivering your bags straight to your room at check-in.

What about the gap before an Airbnb check-in?

Short-term rentals rarely offer storage. We hold your luggage during the gap and deliver it the moment your place is ready.

Is a luggage valet better than lockers?

Lockers mean two trips and lugging bags across the city. A valet is door to door: hand off once, explore freely, and your bags appear at check-in.